SheCodes Workshop

TEFL Universal

150 Hour Advanced TEFL/TESOL Certificate

Cape Peninsula University of Technology

Higher Certificate in I.T

CTU Training Solutions

Goodhope Tyres - Sales Assistant

Managed administrative tasks including stock control, GRVs (goods received vouchers), and general office duties.

Assisted with sales and customer service, building relationships with branches and suppliers to ensure smooth operations.

Filled in as store manager when required, such as covering shifts during staff absences.

Contributed to customer service projects, helping clients regardless of their financial situation, demonstrating empathy and support.

Gained experience in stock management and inventory processes, learning about procurement and store administration.

Caltex Ravensview - Cashier

Provided excellent customer service behind the counter, handling transactions and assisting customers.

Supported a community project by helping with the tuck shop for local school children, facilitating food preparation and distribution.

Managed night shifts autonomously, ensuring store operations ran smoothly in the absence of a supervisor.

Pep Store - Cashier

Performed a range of duties including cashiering, stocking shelves, and assisting customers on the sales floor.

Ensured store security by monitoring for theft and addressing any issues, acting as the de facto security while the store lacked a dedicated guard.

Led customer service projects, including setting up and assisting customers with mobile phone setups.

Managed a department, ensuring its smooth operation and maintaining stock levels.

Tulpak Pty Ltd - Packer/Logistics

Initially worked as a packer, grading fruit for export to stores and overseas markets.

Promoted to Logistics Assistant, responsible for checking the storeroom’s temperature, counting containers, and ensuring proper handling of goods.

Assisted in preparing for inspections, ensuring the fruit met export quality standards.

Learned the technical aspects of fruit sorting and packaging, ensuring smooth operation of machinery.

Atlantis Seafood Products - Quality Controller

Oversaw the accurate labeling of fish shipments, ensuring all details were correct to prevent issues with airport customs.

Monitored the temperature of fish and ensured proper ice levels in foam containers for safe transport.

Responsible for logging temperature data and ensuring compliance with safety and quality standards.